Contact Us

General enquiries

Email: [email protected]

Please include the series title and, where relevant, the episode number and the full-page address. For playback problems, your browser, browser version and device type make the difference between a quick fix and a long exchange.

Where to direct specific matters

Playback and technical problems

An episode that will not start, buffers persistently, plays without sound, or loses your place. Subject line: "Playback". Tell us the series, the episode number, your browser and device, and roughly when it happened.

Catalog and editorial corrections

A synopsis that misdescribes a series, episodes listed in the wrong order, a missing episode, a duplicated entry, or a content warning you think is wrong or absent. Subject line: "Correction".

Content and safety reports

A series you believe is misclassified for age suitability, an episode containing material you consider inappropriate for the rating we have applied, or an advertisement that appears unsuitable. Subject line: "Safety". These are prioritized, and reports concerning content involving or directed at minors are treated as urgent.

Copyright and takedown notices

Rights holders and their authorized agents should follow the procedure set out in the Content Licensing, Copyright and Takedown Process in this document. Subject line: "DMCA" or "Copyright".

Privacy requests

Access, correction, deletion, restriction, portability, objection, withdrawal of consent, and opt-out of sale, sharing or targeted advertising. Subject line: "Privacy".

Licensing and business enquiries

Content licensing, distribution partnerships, media buying and other commercial matters. Subject line: "Business".

Response times

General correspondence is acknowledged within five business days. Copyright notices, privacy requests and safety reports are prioritized and handled within the periods applicable law requires.

What we cannot help with

We cannot provide plot summaries beyond the published synopsis, supply episodes not carried on the site, confirm when or whether a series will be added or continued, or restore viewing history cleared from your browser. Where a matter belongs to the content licensor rather than to us, we will say so and route it where we can.